Post Office battles to pay out Covid-19 relief grants


The Carnarvon Post Office in the Northern Cape has left a lot of the Covid19 Social Relief Distress grant recipients dismayed as it has failed to make payouts. As the R350 relief grant has been extended to the end of April 2021, there are still some beneficiaries who are still battling to receive their grants.

The payout backlog is a result of the post office not generating enough funds. In a statement released by Reinette Liebenberg, Member of Northern Cape Provincial Legislature (MPL), the failure is also caused by security trucks that accompany the cash in transit vehicles are no longer operating, because the post office doesn’t have money to pay the security trucks. This is one financial crisis that has previously seen post offices in the Northern Cape being forced to close doors.

The whole inconvenience has left recipients who rely on the grant in an unpleasant and frustrating situation. Most of the beneficiaries have been experiencing the issue for five weeks in counting, traveling from far with their last cents hoping to get money.
The Democratic Alliance (DA) has intervened in the matter by appealing to the Minister of Social Development, Lindiwe Zulu, to resolve the crisis with urgency. Acknowledging the attempts made by the provincial and district offices of the Department of Social Development to assist stranded recipients, they say that there is a lot that needs to be done.

Reinette further mentioned that if the post office does not adhere to its side of the deal more action should be taken. “If the post office is not adhering to it’s side of the deal, then urgent action needs to be taken in respect of the service level agreement between the South African Social Agency (SASSA) and the South African Post Office being reviewed,” she said.

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